What information does  Bounce City Memphis collect?

We receive, collect, and store any information you enter on our website or provide us in any other ways. The privacy policy mentioned below entrusts that Bounce City Memphis values your privacy. These policies apply to all services and products which we offer. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, birthday), payment details, comments, feedback, product reviews, and recommendations. We may collect additional information from or about you when you communicate with us, contact our customer support teams, or respond to a survey.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to make our services available to you online. Your data may be stored though Wix.com's data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. Our website has a SSL Certificate.  

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How does Bounce City Memphis use your information?

Any of the information we collect from you will be used to improve customer service, improve our website, process payments, and to send periodic promotional emails. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

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• Our aim is to make the entire rental experience as smooth and seamless as possible.

• We strive for excellence and want to hear from YOU!! We anticipate our customers’ feedback will help us in analyzing how to improve our services and products offered. Thus, your feedback is always beneficial.

• The payment mode is through PayPal, and assumed to have no trust issues at all. Full Confidentiality is maintained of the information collected.

• We want to keep you informed about new products, promotions, updates, and company news.

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In case you would like to opt-in to our mailing list, you may receive emails regarding company news, related products, service information, and updates, etc. If you would like to unsubscribe from receiving future emails, then simply follow the detailed unsubscribe instructions, which is mentioned at the bottom of every email.

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Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

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Information regarding links to other websites.

Our website contains links to other sites. Please be aware that Bounce City Memphis is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and read the privacy statement of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website. 

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Are my payments safe?

We use PayPal for payments collected on this website. PayPal is a trusted brand. Refer to the privacy policy of PayPal click here. This website does not collect or store any payment information.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you don’t want us to process your data anymore, please contact us at customerservice@bouncecitymemphis.net or send us mail to:

Bounce City Memphis, P.O. Box 16851; Memphis, TN 38186.